![]() It is very likely that your 2.4Ghz WiFi and 5Ghz WiFi share the same SSID. Nowadays, almost every router comes with the 'Smart Connect' feature that allows users to set a unified SSID for 2.4Ghz and 5Ghz. That's why it is important that your smartphone should connect to a 2.4Ghz WiFi.Īs soon as your device and smartphone are both in 2.4Ghz radio band, all we need to do is open eWeLink app>Tap "+"button>Select "Quick Pairing" >Complete pairing following app prompts. Therefore, your smartphone must connect to the same 2.4Ghz WiFi, in order to send SSID and password to your smart home device. Once the device enters quick pairing mode, it will wait for WiFi SSID and password to be sent to it on 2.4GHz radio band. If you have a single band 2.4 Ghz WiFi router or your dual-band router has separate SSIDs and passwords for 2.4Ghz and 5Ghz radio band (in other words, Smart Connect is disabled), then the best pairing mode for you is quick pairing. You will also understand how each pairing mode works behind the scene. To help you find out what is the best way for you to pair your device, please allow us to introduce all the pairing modes one by one. To pair a device with the optimal method will save you a lot of effort. There are many different pairing methods provided by eWeLink app. Whenever you get a new smart home device, you need to add it to your account before you can use it. ![]() ![]() Pairing failed? Read this before you try again. ![]()
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